Privacy Policy for Truerapic

Effective Date: January 4, 2025

At Truerapic, we value your privacy and are committed to protecting the personal information you provide when using our website (truerapic.com). This Privacy Policy outlines how we collect, use, and protect your personal information, as well as your rights in relation to that information. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in a variety of ways, including when you:

  • Make a purchase: Name, shipping address, billing address, phone number, email address, and payment information.
  • Create an account: Name, email address, and password.
  • Contact us: Any personal details you provide when communicating with us for customer service or inquiries.

We also collect non-personal information such as:

  • Browsing data: Information about your interactions with our website, including pages visited, time spent on the site, and links clicked.
  • Cookies: Small text files stored on your device to enhance your experience and track your activities on our website. You can control cookies through your browser settings.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Order Processing: To complete and manage your orders, including payment processing and shipping.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing and Promotions: To send you promotional emails, special offers, or newsletters. You can opt out at any time.
  • Improving Our Services: To enhance the user experience on our website and make improvements based on your feedback.

3. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, including SSL encryption, to protect your data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors or shipping companies) to complete transactions and deliver services.
  • Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at:

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Truerapic. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@truerapic.com
  • Phone: (207) 639-2710
  • Address: 12013 156th Street Ct E, Puyallup, Washington (WA), 98374

Thank you for choosing Truerapic. We are committed to safeguarding your personal information and ensuring a secure online experience.